Skip navigation |
generationM home
[Viewing Options]

FAQs - Using your School Pass

Frequently asked questions about school passes

If I have a zero fare boarding card how do I get home if I stay late for after school activities?

You will have to use public service buses and pay a fare. Some schools will issue pupils with National Transport Tokens, ask at your school reception.

Why can't I have a School Card instead of a Boarding Card?

School cards are only issued where there are no Boarding Card services available.

I want to travel with my friends, can I switch buses?

Yes, if there is enough space on your friend’s bus. You would need to return your pass and we will swap it for a new one. However, be aware space is limited - we can only swap your pass if there is enough capacity on the bus.

Please note there is a £5 admin fee if swapping services on the Boston Spa buses.

Because the beginning of the school year is really busy, we won't be able to make changes until 1 October unless you have been allocated the wrong service in the first place.

FAQs main page