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  • Website accessibility
  • If you have a problem using or accessing this site, please let us know.
    Ways to contact Metro

    Text size

    You can alter the font size of website text by altering your browser settings (usually within the 'View' or 'Options' menu). Most browsers allow you to change the size of the font displayed on the screen either permanently or temporarily.

    Viewing options

    For Dragon users, the site is optimized for IE7. If you are using a newer version you will need to verbally navigate by link word command.

    Alternative style sheets

    If you are visually impaired, we have a number of ways you can view pages. Please select from the following list:

    Access keys

    The Access keys for keyboard-only users are as follows:

    1. Homepage
    3. Site map
    4. A-Z page listing
    7. Contact us - complaints and feedback
    8. Website terms of use
    0. Access key details (this page)
    S. Skip navigation

    Video content

    We upload our video to YouTube and then embed the content into our web pages. You can read YouTube instructions for assistive technologies on Google's support pages.

    Where possible we upload transcripts to create captions on YouTube. The captions can be turned on and off using the video controls. Where it's not possible, we have linked to a web page containing the transcript.


    Each page has a link to 'Listen to this page', usually in the top left hand corner, leading to a dixerIT toolbar. This allows you to have text or just links read to you.

    Accessibility and usability standards

    This site uses CSS (Cascading Style Sheets), HTML 4.01 Strict and conforms with the AA standards of the Web Content Accessibility Guidelines 2.0, Equality Act 2010 and BS 8878:2010 web accessibility code of practice.

    We comply with high accessibility standards and have achieved Digital Accessibility Centre standard accreditation, which is in line with WCAG2 2.0
    Digital Accessibility Centre Accreditation Certificate (DAC website - opens in a new window)

    The site has been tested across the major web browsers and we conduct regular user testing.